![]() "The fact that he took privileged company information and vindictively went after me, I can't believe it." "I think TD needs to assess … how private information is accessed from employees," said Grenier, who also believes the employee shouldn't be dealing with customers. He's told the bank he isn't satisfied with the apology, and he wants more assurances his information will be protected. "I think for all of us now, we need to consider as we talk to our banks being far more cautious with what information we share with them."Īnd that's Grenier's concern. Legal hemp farmer accuses TD Canada Trust of freezing his account based on his appearance.TD Bank agrees to refund $600 to defrauded art student.TD Bank takes down ads targeting South Asians after complaint about word 'desi'.A manager later called and apologized, saying the review was taken down within an hour, and that the employee would get coaching, he says. Grenier says he immediately contacted the bank. It went on to say that prospective customers would be "better off paying someone else who respects others/themselves." The review referred to Grenier as an "extremely rude owner" who "swears often at people." Then he got a Google notification about a bad review that had been posted online about his business - written by someone with the same name as the TD employee. At one point, he says, the TD employee hung up on him.Įventually, Grenier says he went in person to a branch and thought everything was settled. He called hoping to resolve a problem with e-transfers, but instead got "irate" and argued with the same representative twice. 28 to EasyLine - the TD phone line that promises "convenient automated service or friendly personal service," according to the bank's website.īut the exchanges were far from friendly, says Grenier. Grenier, who runs an events company, made several calls on Oct. "The whole thing is like a total privacy breach," said Brandon Grenier, 30. All rights reserved.What started as several frustrating phone calls to TD Bank's customer-service line ended with some surprising online payback from one of the bank's employees, according to a small business owner in Toronto. TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company, Inc. This is not an offer or solicitation in any jurisdiction where we are not authorized to do business or where such offer or solicitation would be contrary to the local laws and regulations of that jurisdiction, including, but not limited to persons residing in Australia, Canada, Hong Kong, Japan, Saudi Arabia, Singapore, UK, and the countries of the European Union.īrokerage services provided by TD Ameritrade, Inc., member FINRA/ SIPC, a subsidiary of The Charles Schwab Corporation. A $6.95 commission applies to online trades of over-the-counter (OTC) stocks which includes stocks not listed on a U.S. $0.65 per options contract fee applies to options trades, with no exercise or assignment fees. exchange-listed stocks, ETFs, and option trades. The firm was rated #1 in the categories "Platforms & Tools" (11 years in a row), "Desktop Trading Platform: thinkorswim®" (10 years in a row), "Active Trading" (2 years in a row), "Options Trading," "Customer Service," and "Phone Support." TD Ameritrade was also rated Best in Class (within the top 5) for "Overall Broker" (12 years in a row), "Education" (11 years in a row), "Commissions & Fees" (2 years in a row), "Offering of Investments" (8 years in a row), "Beginners" (10 years in a row), "Mobile Trading Apps" (10 years in a row), "Ease of Use" (6 years in a row), "IRA Accounts" (3 years in a row), "Futures Trading" (3 years in a row), and "Research" (11 years in a row). TD Ameritrade was evaluated against 14 other online brokers in the 2022 Online Broker Review. Market volatility, volume and system availability may delay account access and trade executions. A prospectus, obtained by calling 80, contains this and other important information about an investment company. Account Types & Investment Products OverviewĬarefully consider the investment objectives, risks, charges and expenses before investing.Contribution and Eligibility Calculator.Investment Management Services Overview.
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